“It costs Five to Seven times more to obtain a new customer than it does to retain an existing one”.
Customers are the biggest asset to any business and keeping them loyal should be the number one priority. Studies have shown that it costs Five to Seven times more to obtain a new customer than it does to retain an existing one – this is why customer loyalty is so important.
Another study shows that 70% of Reward Cardholders are more likely to be Word-of-Mouth Champions than non-cardholders. By utilizing Synergy’s Reward programs, business owners can:
• Identify their best customers
• Track spending habits
• Reward customers for purchases
• Implement targeted loyalty campaigns
• Encourage positive Word-of-Mouth referrals.